Warranty Policy

Warranty Policy
Last updated: June 2026

Every Mirne piece comes with a 6-month warranty against manufacturing defects, starting from the date of delivery.

What's Covered

  • Defects in materials or workmanship
  • Stone loss due to a faulty setting (not impact damage)
  • Clasp or closure failure under normal use
  • Hallmark stamp defects

What's Not Covered

  • Normal wear and tear (scratches, patina, surface scuffs)
  • Damage caused by accidents, misuse, or improper care
  • Stone loss caused by physical impact
  • Damage from exposure to chemicals, water, or extreme conditions
  • Unauthorized repairs or modifications

Making a Warranty Claim

  1. Email storemirne@gmail.com with your order number and a clear photo of the issue.
  2. Our team will assess your claim within 2 business days.
  3. If approved, we'll arrange a repair or replacement at no cost to you.
  4. Shipping to us for warranty repairs is covered by Mirne.

After the Warranty Period

We offer paid repair services for pieces outside the warranty window. Email us at storemirne@gmail.com with photos and we'll provide a quote.